We are proud to offer high quality medical ID bracelets and necklaces. All of our products include a standard 90 days Manufacturer’s Warranty that protects against any manufacturer defect.
However, as is the case with any personal product, accidental damage may occur while wearing your medical ID. Protect your purchase with:
Two-Year Extended Protection Warranty
This low cost warranty provides you two full years of Accidental Damage Protection and Engraving Quality Protection. The cost to you is only £2.50.
Accidental Damage Protection:
This protects you from breakage to the chain or clasp for two years from the date of purchase. If it breaks, just call one of our customer service representatives, follow the warranty procedure and we’ll make sure your medical ID is ready for you to wear again in just a few days. This warranty does not cover standard wear or the loss of your medical ID.*
Engraving Quality Protection:
We offer the latest in state of the art engraving on all of our customised medical IDs. This extended warranty will give you the peace of mind that, if at any time over the first two years from the date of purchase you feel your medical ID’s custom engraving is not clearly legible, Universal Medical ID will fix it. This warranty does not cover changes to engraved information.*
Discontinued products may be replaced with a comparable item.
*The customer is responsible for shipping the product to Universal Medical ID for repair. Insurance is recommended when shipping.
To use your Extended Protection Warranty, please call 0800 055 6504 and speak to one of our customer service representatives.